Frequently Asked Questions
Everything you need to know about Scruffs Workwear
What is the standard delivery timeframe?
We offer standard delivery within 3-5 working days. Next-day delivery is available for orders placed before 2pm Monday through Thursday.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal.
Are Scruffs safety boots certified for site work?
Yes, all Scruffs safety footwear is tested to meet EN ISO 20345 standards, providing the necessary protection for professional construction environments.
How should I care for my workwear to ensure longevity?
We recommend washing garments at 30 degrees and avoiding tumble drying to maintain the integrity of the technical fabrics and reinforced stitching.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Klarna for flexible financing options on larger tool and gear orders.
Do you offer a warranty on your products?
All Scruffs products come with a 12-month warranty against manufacturing defects. This does not cover general wear and tear from heavy site use.